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Our Frequently Asked Questions

Here are all the answers to our frequently asked questions about our babysitting service!

Do I still get paid when I am on holiday as au pair?

Yes, you as au pair always receive the same amount of pocket money, no matter if you are on holidays or not!

Where can I find the Nanny Nina app?

You can find our app in the Appstore for Apple and in the Playstore for Android.

What are the benefits of using the Nanny Nina app?

You can pay your nanny with it. So easy, never have to worry about cash. It automatically sends you her hours, you check them and then it pays the nanny by withdrawing money from your account. So easy! For the nanny that means never having to wait for your money again, nor having to ask for it (the horror!).

Nanny Nina app

The second benefit of our app is that we have push notifications. So if there is a new booking and you want a job asap as a nanny, just say you want to receive push notifications and you’re the first to respond! Thirdly it’s so easy to just use your phone when changing a booking or finding a nanny or look at your chat etc. I mean, who hasn’t got their phone with them at all times?!

Are babysitters screened by the app?

When a babysitter wants to make a profile on our site or app, we ask them a reference of someone who knows how they are with kids. Then we get in touch with that person, so we know if they are Nanny Nina material. If they are, we use their reference on our site for parents to read.

Screened

 
This is how we guarantee a responsible, kid-friendly nanny.

Where can I see the responses of nannies in the Nanny Nina app?

In the bottom footer you have a button that says “responses”. Here your find all the responses of nannies to your booking.

Nina Nina app

Nannies will only see your profile after you’ve created a booking.

Can I sign up my current babysitter in the Nanny Nina app so I can pay her automatically?

Yes! If she completes her profile by 100% she is officially a Nanny Nina nanny and you can use all of our perks!
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Is your question not one of them? Get in touch with us! We'd love to help.