No, Nanny Nina’s au pair insurance is not mandatory, but we strongly recommend it. Basic health insurance is mandatory. Read more about the different insurance policies here.
The au pair insurance must be taken out before the au pair gets on the plane, so that the luggage is insured. Do you want to make a claim? Send us an invoice after you have deducted your deductible of €350.
Do you have an issue with the au pair? This is unfortunate and fortunately almost never happens! If it does happen, you are lucky that you have taken out au pair insurance. You are entitled to service costs for a self match up to three months after the au pair’s departure.
Do you need a temporary backup babysitter? Then you will receive a 30% discount on our babysitting service. We cannot guarantee that we will find a babysitter, but of course we will do our very best! You can submit an application here. Will you let us know if you have found someone? Then we will create a personal discount code for you, so that you do not have to pay a 30% service charge.
Has your au pair been stranded due to a natural disaster, plane problems or some other unexpected event that could not have been prevented by the au pair or host family? Then the insurance will reimburse the flight and medical costs up to €5,000.